Exchange & Return Policy

At Mantra, we want you to be satisfied with your purchase. If for any reason you wish to exchange or return an item, we are happy to assist, provided the following conditions are met.

Exchange & Return Conditions

• Items must be unused and in the same condition in which they were received.
• Items must be returned in their original packaging.
• Exchange or return requests must be made within 14 days of the purchase date.

Non-Returnable Items

• Gift cards.
• Customized or personalized items.

Exchange & Return Process

• Once your return is received, it will be inspected to verify eligibility.
• We will notify you regarding the approval or rejection of your exchange or return request.
• If approved, the exchange will be processed or the refund will be issued accordingly.

Shipping for Returns

• Customers are responsible for the shipping costs associated with returning or exchanging items.
• Shipping costs are non-refundable.
• For customers located in Kuwait, we offer a pick-up service for returns or exchanges.